Amazing staff who were always around to help! The location is perfect, close to the main attractions, and loads of restaurants and cafes to choose from. The daily cleaning was prompt and thorough. Free water was a refreshing bonus!

The shower temperature could be tricky at times.

Spoiler alert, it’s worth it!

The location was exceptional, just a short walk from the train and major attractions. The room was very clean, and the shower spacious—perfect after a day of exploring! Staff were incredibly friendly and helpful, ensuring our stay was enjoyable. The availability of free coffee and water in the common area added a nice touch to our experience.

Residenza Florentia impressed me with its location. just a short walk from the bustling Santa Maria Novella train station and the stunning Duomo. My room, though basic, remained refreshingly clean with daily housekeeping that kept everything tidy. Having free water available was a nice touch during the warm days exploring Florence. Air conditioning worked well, ensuring comfort during the hotter months. However, I encountered some serious issues with service. An accusation regarding a water bottle led to a very uncomfortable situation. The communication about what was included was poor, leaving me feeling like the staff was trying to make money off misunderstandings rather than welcoming me. The bathroom in my room seemed to trap heat, making it uncomfortably hot at times. Overall, I'd recommend the hotel based on its excellent location and cleanliness, but I hope they seriously improve their communication and staff training.

Request for extra hooks in the bathroom to maximize space for toiletries and towels. this can really help with organization.

I had a great 3-night stay in a lovely Superior Triple Room. The location is absolutely fantastic, with the best bar just a short walk away. My room was small but beautifully decorated and super clean. Daily room service was a nice touch, and the staff were wonderful. 🍷

This place was awesome! I loved the free coffee and the cozy area to unwind after exploring the city. The shower had a bit of a tricky temperature control, but it didn't take away from my stay. Definitely check out the nearby Mexican restaurant!

Just a smart choice for a short stay in Florence with outstanding value. The air conditioning worked great, keeping the room comfortable during warm days. Consider picking up cold drinks at the nearby shop instead of relying on any in-room options.

Great location near major attractions and conveniences.

My wife says that the room could use more space for family comfort.

Would recommend for a weekend adventure

Cozy room, comfortable bathroom with air conditioning, and an excellent location near the train station for easy access to explore local attractions.

Cannot find any fault.

Would be happy to recommend for a fleeting moment

Clean room, comfortable bed, with air conditioning that helped during summer heat and a fantastic location just a short walk from the nearest train station, making it easy to explore major attractions.

Liked everything without adding further information.

The location was fantastic for exploring Florence, especially with my three grandkids. We loved the nearby sights and the easy walking distances. The hotel itself was comfortable and clean. We really enjoyed the spacious bathroom, which was a nice treat after our adventures.

My children wanted a fridge in the room.

Had an awesome time with friends! The location was perfect, allowing us to walk to the Duomo and Ponte Vecchio easily. The staff was super friendly and kept our luggage for us after check-out. Great wifi and access to free coffee made our stay even better!

The noise from the nearby street was a bummer, especially at night. It made it hard to relax when we wanted to unwind after a day of exploring.